Recent General Posts

Pack Out Contents Safely with SERVPRO during desperate times.

2/9/2024 (Permalink)

Servpro boxes stacked in warehouse SERVPRO pack out, contents, moving services, content cleaning, cleaning, fire, restoration, storing, packing.

SERVPRO offers pack-out services as part of their comprehensive restoration and cleaning services. Pack-out services are typically utilized in situations where a property has suffered severe damage due to fire, water, mold, or other disasters, and it's necessary to remove belongings from the affected area for cleaning, restoration, or storage.

Here's an overview of what you can expect from SERVPRO's pack-out services:

  1. Assessment and Inventory: Trained professionals will assess the extent of the damage and create a detailed inventory of items that need to be packed out. This inventory helps keep track of all belongings throughout the process.

  2. Packaging and Removal: SERVPRO teams carefully pack and label each item to ensure safe transportation. Fragile items may be wrapped or boxed securely to prevent further damage during transit.

  3. Transportation: Belongings are transported to a secure facility for cleaning, restoration, or storage. SERVPRO typically uses specialized vehicles equipped to handle sensitive items safely.

  4. Cleaning and Restoration: At the facility, SERVPRO employs advanced cleaning techniques and equipment to restore items to their pre-damage condition. This may include cleaning, deodorizing, and sanitizing belongings as needed.

  5. Storage: If the property is undergoing restoration, belongings may be stored securely at SERVPRO's facility until the restoration process is complete. Climate-controlled storage options may be available to protect sensitive items.

  6. Documentation: Throughout the process, SERVPRO maintains detailed documentation of all items, including photographs and written records. This documentation helps track the progress of the restoration and ensures that items are returned to their rightful owners.

  7. Return of Belongings: Once the restoration is complete, SERVPRO will coordinate the return of belongings to the property. Items are unpacked, inspected, and placed back in their original locations whenever possible.

SERVPRO's pack-out services aim to minimize disruption and help homeowners and businesses recover from disasters efficiently. By entrusting the packing, transportation, cleaning, and storage of belongings to trained professionals, property owners can focus on the restoration process with peace of mind.

Space Heater Safety

11/27/2023 (Permalink)

Should you ever experience a fire or smoke damage, contact SERVPRO of Jacksonville Northwest!  But here are tips for space heaters as compiled by Consumer Reports:

Using a Space Heater: Safety Tips

Half of all home heating fires happen during the months of December, January, and February—they’re mostly caused when a heater (typically an electric one) is placed too close to curtains, bedding, or upholstered furniture. Our experts, as well as the pros at the Association of Home Appliance Manufacturersand the National Fire Protection Agency offer the following safety tips:

  • Place the heater on a hard, level, and nonflammable surface. These appliances are intended to sit on the floor, not on a table.
  • Establish a 3-foot kid- and pet-free zone around the heater, and never put a space heater in a child’s room.
  • Keep the space heater at least 3 feet away from combustible materials, such as furniture, bedding, and curtains. A taller heater may need to be even further away.
  • Don’t use a heater in a workshop or garage near paint, gas cans, or matches.
  • Turn it off when you leave the room or go to bed.
  • Unplug the heater when it’s not in use by pulling the plug straight from the outlet. Check the cord for damage periodically, and don’t use the heater if the cord is frayed or worn.
  • Don’t plug another electrical device or an extension cord into the same outlet as a heater—that can cause overheating.
  • Install working smoke alarms on every level of your home and in every bedroom, and test them monthly.

    SERVPRO is near you in Jacksonville for water damage restoration, fire damage restoration and mold remediation! 

IICRC Certified Firm

7/25/2023 (Permalink)

SERVPRO of Jacksonville Northwest is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Jacksonville Northwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.